Kent-based, covering London, the South East and the UK by arrangement 0330 043 6689 Phones answered Mon–Fri, 8am–4pm. Out-of-hours by arrangement. enquiries@cablefaultlocation.co.uk

Damage investigation

Cable Damage Investigation

First-line tests after a suspected strike, a damaged joint or a cable that is not performing.

Phones answered Mon–Fri, 8am–4pm. Out-of-hours by arrangement.

Not every struck or disturbed cable has gone open circuit. We test to see which circuit is affected, whether it is still sound, and whether it needs a joint or a fuller fault location.

What the work can include

  • Investigation after a suspected cable strike
  • Visual and electrical checks
  • Insulation resistance and continuity tests where they are appropriate
  • TDR, where a position would change the decision
  • A repair by our own jointers if the damage is confirmed and the cable is safe to joint

What we need from you

What happened, the voltage, the postcode, any permit or drawing reference, and whether the cable has been isolated. A photo of the excavation is often the most useful single thing you can send.

Repair

If the damage needs a joint and the cable is isolated, R&D Cable Jointing’s own team can carry out that repair.

Have an underground cable fault?

Send the voltage, the postcode and what you know so far. We’ll call you back during phone hours.

Phones answered Mon–Fri, 8am–4pm. Out-of-hours by arrangement.

Call 0330 043 6689 Phones answered Mon–Fri, 8am–4pm. Out-of-hours by arrangement.