Kent-based, covering London, the South East and the UK by arrangement 0330 043 6689 Phones answered Mon–Fri, 8am–4pm. Out-of-hours by arrangement. enquiries@cablefaultlocation.co.uk

Find the fault. Fix the cable. Restore the supply.

Underground Cable Fault Location – LV & 11kV, London, Kent & the South East

Lost supply on a buried cable? We test, pre-locate and pinpoint LV and 11kV cable faults, then repair them with our own jointing team at R&D Cable Jointing. One call from fault to restored supply.

Phones answered Mon–Fri, 8am–4pm. Out-of-hours by arrangement.

LV–11kV fault location LV–33kV jointing in-house Kent-based, UK-wide by arrangement
Services

The test follows the fault.

Straightforward LV faults are often located with insulation tests and a TDR. A high-resistance 11kV fault can need a surge generator and an acoustic pinpointer, which we hire for that job when you have agreed.

LV Cable Fault Location

SWA and other armoured cable, mains cable, street lighting and supplies to commercial sites and private networks.

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11kV Cable Fault Location

Pre-location of 11kV cable faults, with surge and acoustic equipment hired in when the fault will not show on a TDR.

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Cable Route Tracing

CAT and Genny tracing to mark a buried LV or HV route before a repair or a planned excavation.

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Cable Identification

Identify the cable or circuit among others before a joint or further testing. It does not replace proving dead.

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Cable Fault Repair

LV, 11kV and suitable 33kV repairs carried out by R&D Cable Jointing Ltd’s own jointing team.

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Cable Damage Investigation

First-line tests after a suspected strike, a damaged joint or a cable that is not behaving as it should.

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Fault finding and repair

The same company can joint the cable.

Cable Fault Location is a trading name of R&D Cable Jointing Ltd. When the fault position is known and the cable is safe to work on, the repair is done by R&D’s own jointers.

  • Fault investigation and classification
  • TDR pre-location with the Lexxi T1660
  • Route tracing with CAT and Genny
  • Pinpointing where the fault needs it
  • LV, 11kV and 33kV jointing in-house
33kV

Jointing up to 33kV is part of R&D’s own work, where the job is suitable. Fault location on a difficult high-resistance cable can still need a hired surge generator and acoustic pinpointer. We agree that before proceeding.

How it works

From the phone call to the joint.

We ask for the useful facts first, so the visit brings the right instruments.

01

Fault details

Voltage, cable type, approximate length, what tripped, and any test results you already have.

02

Classify

Open circuit, short, earth fault, low resistance, or a fault that only breaks down at higher voltage.

03

Pre-locate

TDR with our own instrument, or a hired surge method if the fault needs it.

04

Pinpoint

Trace the route and narrow the position before anyone digs.

05

Repair

Our own jointers repair the cable once it is isolated and accessible.

Equipment

What is on the van, and what is hired.

These are the instruments we own. A surge generator and acoustic pinpointer are hired for the faults that need them.

Kit we own

  • Lexxi T1660 time domain reflectometer (TDR), for pre-location
  • CAT and Genny, for route tracing
  • Megger 5kV insulation resistance tester
  • Kewtech multifunction tester

Hired in when the fault needs it

  • Surge generator (thumper), for high-resistance and intermittent faults
  • Acoustic pinpointer, used with the surge generator to mark the position

We hire these for the job only when they are needed, and only when that hire has been agreed.

Have an underground cable fault?

Send the voltage, the postcode and what you know so far. We’ll call you back during phone hours.

Phones answered Mon–Fri, 8am–4pm. Out-of-hours by arrangement.

Call 0330 043 6689 Phones answered Mon–Fri, 8am–4pm. Out-of-hours by arrangement.