The more useful information we have before attending, the quicker we can decide whether the fault needs TDR, route tracing, specialist HV pre-location or direct repair support.
Call us directly. We will ask for the network voltage, site location and what has already been tested.
0330 043 6689For urgent faults, call or WhatsApp us directly with the voltage, site location and what has happened.
Send us the voltage, site location and what you know so far. We’ll tell you what the next sensible step is.